Frequently Asked Questions
Everything you need to know about your Her Fantasy Box experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings cannot be returned.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials ethically sourced?
Quality and ethics are our priorities. We partner only with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics.