Returns & Exchanges
At Her Fantasy Box, we want you to feel confident and beautiful in every piece; if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. Please ensure items are unworn, unwashed, and include all original tags and protective liners.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.